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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Coleman

Erica Coleman

October 9, 2024

1  out of  5
rating by Erica Coleman
"Do not use this company at all. They are scam artist and rude poor customer service. The staff is horrible and Heath. This is the worst experience that I ever had and I will not do business with any State Farm companies."
We responded:
"Hi Erica, We're sorry to hear about your experience and appreciate you bringing it to our attention. However, we have no record of any interactions with you and would love to learn more so we can address any concerns. Please feel free to reach out to our office directly so we can assist. Thank you, Heath Parker - State Farm Insurance Agent"
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Patrick Schmitt

October 1, 2024

5  out of  5
rating by Patrick Schmitt
"The whole team at Heath's agency does a great job helping me with my home and auto insurance needs, but the member I specifically work with the most is Amanda. It's refreshing to get such a great customer service experience in this day and age, and she certainly provides that. No matter what silly questions or requests I throw her way, she's quick, courteous, and knowledgeable with her responses. Keep up the great work!"
We responded:
"Patrick, thank you for your wonderful review! I'm glad to hear that Amanda has been providing you with excellent service for your home and auto insurance needs. It's great to know that her quick, courteous, and knowledgeable responses have made a positive impact. We truly appreciate your kind words and your continued trust in our team. If you ever have more questions or need further assistance, we're always here to help. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Madi Flowers

September 27, 2024

5  out of  5
rating by Madi Flowers
"the best experience ive ever had with getting insurance. melonie helped me out so much!!!! will 100% be using state farm from now on!!"
We responded:
"Madi, thank you for your wonderful review! I'm happy to hear that Melonie was able to assist you so effectively. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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J C Moore

September 22, 2024

5  out of  5
rating by J C Moore
"They was very helpful & got me the best bundle policy esp during a difficult time while was in hospital"
We responded:
"Thank you, J C, for your kind words and the 5-star rating! I'm glad we could assist you with the best bundle policy during your hospital stay. Your satisfaction is important to us, and we're here for any future needs or questions you might have. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Alexandra Guerra

September 15, 2024

5  out of  5
rating by Alexandra Guerra
"Friendly and helpful, Yury, answered all my questions."
We responded:
"Alexandra, thank you for your wonderful review! I'm happy Yury was able to assist you and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Dekala Smith

September 6, 2024

5  out of  5
rating by Dekala Smith
"She was very helpful in aiding me in this process."
We responded:
"Dekala, I'm glad to hear that our office was helpful in aiding you through the process. We appreciate your feedback and are here if you need any further assistance. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Adam Bell

September 4, 2024

5  out of  5
rating by Adam Bell
"Yury was a big help! She went over the policy, and recommended where a change could be made. Would definitely use this office again... Thanks! Adam"
We responded:
"Adam, thank you for your wonderful review! I'm glad Yury was able to assist you with your policy and provide helpful recommendations. We appreciate your trust in our office and look forward to serving you again. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Lauren Coleman

August 30, 2024

5  out of  5
rating by Lauren Coleman
"Do yourself a favor and call Heath Parker State Farm for a quote! You won’t be disappointed!"
We responded:
"Lauren, thank you for your wonderful review! I'm glad you had a positive experience with our office. If you need any further assistance, we're always here to help. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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K Graham

August 29, 2024

5  out of  5
rating by K Graham
"Kaylee was so nice and helpful when it came to figuring out a billing issue for me. These girls up here definitely know what they are doing!"
We responded:
"Hi, Kaylee and the team appreciate your kind words. We're glad she could assist you with your billing issue. Our team is dedicated to providing knowledgeable and helpful service. If you have any further questions or need assistance in the future, we're here to help! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Garrett Miller

August 26, 2024

5  out of  5
rating by Garrett Miller
"I cannot say enough about my experience working with Amanda. She is absolutely fantastic at what she does and creates what i strongly feel is an ideal experience for anyone needing assistance with their account."
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carrington mackenziee

August 14, 2024

5  out of  5
rating by carrington mackenziee
"My name is P. Tinsley I had to leave a review… My agents name is Melanie with State Farm on Springhill Ave., Mobile, AL. We have been with them for a long time! With the economy being what it is, we fell on hard times, better known as a life! and it was indeed a struggle, but when I tell you, they stayed in contact with us Every month checking in on us. This is what an insurance company should do …. Establish a relationship with your people and for that I say thank you! MEL YOU are simply the best!! Her name is Melanie, but I feel so close to them. I always call her MEL lol ."
We responded:
"Hey P. Tinsley, Thanks so much for sharing your experience! I'm really glad to hear that Melanie has been such a great support for you during tough times. Building strong relationships with our customers is what we strive for, and it's awesome to know that Melanie has made such a positive impact. We appreciate your loyalty and are always here to help with any future needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Patrick Culotta

August 13, 2024

5  out of  5
rating by Patrick Culotta
"Haleigh has been a joy to work with. She has made the entire process very easy and she readily answers all questions with great clarity."
We responded:
"Hey Patrick, Thanks a lot for your awesome review! I'm glad to hear that Haleigh has made the process easy and answered all your questions clearly. We appreciate your feedback and are always here if you need anything else! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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MarioGotGame

August 8, 2024

5  out of  5
rating by MarioGotGame
"Receive some of the best customer service"
We responded:
"Hey Mario, Thanks a lot for the awesome review! I'm really happy you had a great experience with our customer service. If you ever need anything else, we're here for you! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Annie Isaac

August 2, 2024

4  out of  5
rating by Annie Isaac
"State farm staff handled things as swiftly as they could in this matter. They have never let me down."
We responded:
"Hey Annie, thanks a bunch for your review! I'm glad our team could assist you swiftly and consistently. If you ever need anything else, we're here for you! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Tracey Adams

July 31, 2024

5  out of  5
rating by Tracey Adams
"We’ve been with Heath Parker State Farm for years. The staff is great. Especially Melonie."
We responded:
"Hi Tracey! Thanks a bunch for your loyalty over the years! We're so happy to hear that you've had great experiences with our team, especially Melonie. She's truly an asset to our office. If you ever need anything, we're always here to help! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Allen Adams

July 31, 2024

5  out of  5
rating by Allen Adams
"My wife and I have been with Heath Parker State Farm for nearly 10 years. Melonie Jeffrey is exceptionally fast with any quotes that we require and writes our policies quickly to fit our needs. She is truly an expert in her field. You should definitely call her for all of your insurance needs."
We responded:
"Hi Allen, thanks a ton for your amazing review! We're so glad to have had you and your wife with us for nearly 10 years! Melonie is indeed a gem, and we're happy she could assist you so efficiently. If you ever need anything else, don't hesitate to reach out! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Kimber Jorge

July 30, 2024

5  out of  5
rating by Kimber Jorge
"I have had the pleasure of knowing and working with Haleigh Joyner and I can confidently say that she is one of the most trustworthy and competent professionals in the industry. Unlike many agents who take a one-size-fits-all approach, Haleigh takes the time to understand each client's individual situation. She is honest and always acts in the best interest of her clients. I have complete trust in her guidance and recommendation. When there are so many hidden agendas with certain insurance companies and agents, Haleigh and her team keeps all prices and benefits transparent. So, if you are looking for an insurance agent and team who are knowledgeable, reliable, and truly has your best interests at heart, I wholeheartedly recommend Haleigh Joyner with Heath Parker - State Farm Insurance."
We responded:
"Hey Kimber, thanks a ton for your amazing review! We're so happy to hear about your positive experience with Haleigh. She truly is dedicated to understanding each client's unique needs and ensuring transparency in all dealings. Your trust and recommendation mean a lot to us! If you ever need anything else, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Angie Kidd

July 19, 2024

5  out of  5
rating by Angie Kidd
"I had an outstanding experience with Rachel Bishop regarding my auto claim. Despite working at a different branch, Rachel went above and beyond to assist me. Her level of care, customer service, and responsiveness were truly remarkable. She answered all my questions promptly and professionally, making the entire process much smoother. I highly recommend Rachel for anyone in need of exceptional assistance!"
We responded:
"Hi Angie! I'm so glad you had an outstanding experience with Rachel! She truly is remarkable, and we're grateful to have her on our team. It's wonderful to know she made your auto claim process smoother and provided exceptional assistance. If you need anything else, we're always here to help! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Gage Worden

July 18, 2024

5  out of  5
rating by Gage Worden
"Great experience overall with heath parker State Farm and Kaylee; helped work through and lower my auto to a very manageable rate, and with that all my gratitude!"
We responded:
"Gage, I'm so glad you had a great experience with our office and Kaylee! We're happy we could help lower your auto rate to a manageable level. Your gratitude means a lot to us! If you need any further assistance, don't hesitate to reach out. Thank you for your trust! Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Andrea Necaise

July 10, 2024

5  out of  5
rating by Andrea Necaise
"I just had the best experience purchasing insurance for our vehicles today! Melonie is so nice, and she was the best to work with, at Heath Parker State Farm! The entire process was so easy. I am also excited that I will be saving over $100 monthly and about $500 over the 6 month policy for our 5 vehicles. That includes roadside assistance, which I had previously forfeited to save a few dollars. Thank you so much for this smooth transition and your friendly service!"
We responded:
"Thank you for sharing your positive experience, Andrea! I'm glad Melonie provided excellent service and helped you save on insurance for your vehicles, including roadside assistance. We're happy to have made the process easy for you. If you need anything in the future, feel free to reach out to our office! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Valeria Portillo

July 3, 2024

5  out of  5
rating by Valeria Portillo
"great staff!! super helpful!!"
We responded:
"Thank you for your positive feedback, Valeria! We are thrilled to hear that our staff was super helpful! We are grateful for your kind words and glad we could assist you. Please feel free to reach out if you need anything in the future. Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Marianne Gabb

July 2, 2024

5  out of  5
rating by Marianne Gabb
"Melonie Jeffrey and Heath Parker are a great team. Quick response for quotes and saved me a bundle of money by bundling home and auto!! Thank you both!!"
We responded:
"Thank you, Marianne! I'm glad Melonie and I could assist you with bundling your home and auto insurance to save you money! We appreciate your kind words and are here for any future insurance needs you may have. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Jeremy Lee

June 26, 2024

5  out of  5
rating by Jeremy Lee
"Awesome peeps!!"
We responded:
"Thank you, Jeremy! We're thrilled you had an awesome experience with our team! We're pleased to have provided you with exceptional service. If you ever need assistance in the future, feel free to reach out. Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Matt Coleman

May 31, 2024

5  out of  5
rating by Matt Coleman
"Great customer service and very knowledgeable about all their policies thx Lauren and Heath!"
We responded:
"Thank you, Matt, for your 5-star review! I'm pleased to hear you found our team knowledgeable and provided great customer service. Lauren and I are grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
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Someone Youdontknow

May 31, 2024

5  out of  5
rating by Someone Youdontknow
"Kaylee was very helpful and sweet."
We responded:
"Thank you for your 5-star review! I'm pleased to hear that Kaylee was helpful and sweet during your visit. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Heath Parker - State Farm Insurance Agent, Mobile, AL"