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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Light

Ashley Light

January 16, 2025

5  out of  5
rating by Ashley Light
"Melonie was so great to work with! She was extremely responsive and able to get us amazing rates."
We responded:
"Thank you, Ashley, for sharing your experience! I'm glad to hear that Melonie was able to assist you so effectively and secure such great rates. Our team is committed to providing responsive and helpful service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Tara Gilbert

Tara Gilbert

January 16, 2025

5  out of  5
rating by Tara Gilbert
"Very helpful with both home and vehicle insurance. I dealt with Melonie. The underwriter for my home insurance was not my favorite but Melonie helped me straighten everything out and got me covered. Great job."
We responded:
"Thank you, Tara, for sharing your experience! I'm glad Melonie could assist with your home and vehicle insurance. If you have more questions or need help, feel free to contact our office anytime. We're here for you!"
Profile photo of Breanna Hamilton

Breanna Hamilton

December 31, 2024

5  out of  5
rating by Breanna Hamilton
"Melonie Jeffrey was amazing and so patient. Amazing deal and great explanation."
We responded:
"Thank you, Breanna, for sharing your experience! I'm happy to hear that Melonie provided such a patient and thorough explanation while securing an amazing deal for you. We're grateful to have her on our team."
Profile photo of Clarissa Avalos

Clarissa Avalos

December 18, 2024

5  out of  5
rating by Clarissa Avalos
"Customer service is knowledgeable, friendly, and professional! They’re always attentive and it just shows how much they care for their customers!"
We responded:
"Thank you so much, Clarissa! I'm happy to know that you find our customer service knowledgeable, friendly, and professional. We truly care about our customers and are always here to assist you with any needs or questions. Your feedback is greatly appreciated!"
Profile photo of James Tunstall

James Tunstall

December 13, 2024

5  out of  5
rating by James Tunstall
"I just would like to thank Ms. / Mrs. Melonie for such a wonderful job and helping me get everything started and taken care of in a timely and quick manner very outstanding customer service keep up the positive attitude 😊"
We responded:
"Thank you, James, for your wonderful feedback! I'm happy to hear that Melonie was able to assist you efficiently and provide outstanding service. We truly appreciate your kind words and are grateful to have her on our team. If you need any further assistance, feel free to reach out to us anytime! 😊"
Profile photo of Jonte Crenshaw

Jonte Crenshaw

November 15, 2024

5  out of  5
rating by Jonte Crenshaw
"Great customer service and helpful!"
We responded:
"Jonte, thank you for your wonderful review! I'm glad you found our customer service helpful. We always strive to provide the best support for our customers. If you need any further assistance, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Peter Taliaferro

Peter Taliaferro

November 13, 2024

5  out of  5
rating by Peter Taliaferro
"The whole team is exemplary - incredible patience and customer service. Keep up the great work!"
We responded:
"Peter, thank you so much for your kind words! We're happy to know that our team's patience and customer service stood out to you. We truly appreciate your support and will continue to strive for excellence. If you ever need anything, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Christian W

Christian W

November 13, 2024

5  out of  5
rating by Christian W
"Melonie helped me get everything done same day! Very grateful for her helping me!"
We responded:
"Christian, thank you for sharing your positive experience! I'm glad Melonie could assist you promptly and efficiently. We appreciate your kind words and are always here to help with any future needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of keenan williams

keenan williams

November 13, 2024

5  out of  5
rating by keenan williams
"Yury has great customer service."
We responded:
"Keenan, I'm glad you had a positive experience with Yury's customer service! We appreciate your feedback and are grateful to have Yury on our team. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Angie Rooks

Angie Rooks

November 13, 2024

5  out of  5
rating by Angie Rooks
"Any questions I have had Rachel Bishop has been absolutely amazing. Her knowledge and experience completely put me at ease."
We responded:
"Angie, thank you for your wonderful review! I'm glad Rachel could provide the knowledge and experience to put you at ease. We appreciate your feedback and are here to help with any questions you may have. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of C. Graham

C. Graham

November 13, 2024

5  out of  5
rating by C. Graham
"Kaylee is friendly and knowledgeable. She answered all of my questions."
We responded:
"Kaylee is indeed a fantastic part of our team. I'm glad she could assist you with all your questions. We appreciate your feedback and look forward to helping you with any further insurance needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Cortni Rochon

Cortni Rochon

November 13, 2024

5  out of  5
rating by Cortni Rochon
"Melonie is kind and always super helpful! I’ve only had good experiences with Heath Parker’s office."
We responded:
"Melonie's kindness and helpfulness are truly appreciated, Cortni. I'm glad you've had such positive experiences with our office. We're here for any further insurance needs you may have! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Keren Paoli

Keren Paoli

November 13, 2024

5  out of  5
rating by Keren Paoli
"Amazing customer service. Staff was very attentive and welcoming. Would highly recommend if you’re looking for insurance services!"
We responded:
"Keren, thank you so much for your wonderful review! I'm happy to know that you found our customer service attentive and welcoming. We truly appreciate your recommendation and are here to assist with any of your insurance needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Alechia DuBose

Alechia DuBose

October 29, 2024

5  out of  5
rating by Alechia DuBose
"Great customer service! They will go above and beyond for their customers."
We responded:
"Alechia, Thank you for your wonderful review! I'm glad you appreciated our customer service. We always strive to go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Erica Coleman

Erica Coleman

October 9, 2024

1  out of  5
rating by Erica Coleman
"Do not use this company at all. They are scam artist and rude poor customer service. The staff is horrible and Heath. This is the worst experience that I ever had and I will not do business with any State Farm companies."
We responded:
"Hi Erica, We're sorry to hear about your experience and appreciate you bringing it to our attention. However, we have no record of any interactions with you and would love to learn more so we can address any concerns. Please feel free to reach out to our office directly so we can assist. Thank you, Heath Parker - State Farm Insurance Agent"
Profile photo of Patrick Schmitt

Patrick Schmitt

October 1, 2024

5  out of  5
rating by Patrick Schmitt
"The whole team at Heath's agency does a great job helping me with my home and auto insurance needs, but the member I specifically work with the most is Amanda. It's refreshing to get such a great customer service experience in this day and age, and she certainly provides that. No matter what silly questions or requests I throw her way, she's quick, courteous, and knowledgeable with her responses. Keep up the great work!"
We responded:
"Patrick, thank you for your wonderful review! I'm glad to hear that Amanda has been providing you with excellent service for your home and auto insurance needs. It's great to know that her quick, courteous, and knowledgeable responses have made a positive impact. We truly appreciate your kind words and your continued trust in our team. If you ever have more questions or need further assistance, we're always here to help. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Madi Flowers

Madi Flowers

September 27, 2024

5  out of  5
rating by Madi Flowers
"the best experience ive ever had with getting insurance. melonie helped me out so much!!!! will 100% be using state farm from now on!!"
We responded:
"Madi, thank you for your wonderful review! I'm happy to hear that Melonie was able to assist you so effectively. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of J C Moore

J C Moore

September 22, 2024

5  out of  5
rating by J C Moore
"They was very helpful & got me the best bundle policy esp during a difficult time while was in hospital"
We responded:
"Thank you, J C, for your kind words and the 5-star rating! I'm glad we could assist you with the best bundle policy during your hospital stay. Your satisfaction is important to us, and we're here for any future needs or questions you might have. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Alexandra Guerra

Alexandra Guerra

September 15, 2024

5  out of  5
rating by Alexandra Guerra
"Friendly and helpful, Yury, answered all my questions."
We responded:
"Alexandra, thank you for your wonderful review! I'm happy Yury was able to assist you and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Dekala Smith

Dekala Smith

September 6, 2024

5  out of  5
rating by Dekala Smith
"She was very helpful in aiding me in this process."
We responded:
"Dekala, I'm glad to hear that our office was helpful in aiding you through the process. We appreciate your feedback and are here if you need any further assistance. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Adam Bell

Adam Bell

September 4, 2024

5  out of  5
rating by Adam Bell
"Yury was a big help! She went over the policy, and recommended where a change could be made. Would definitely use this office again... Thanks! Adam"
We responded:
"Adam, thank you for your wonderful review! I'm glad Yury was able to assist you with your policy and provide helpful recommendations. We appreciate your trust in our office and look forward to serving you again. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Lauren Coleman

Lauren Coleman

August 30, 2024

5  out of  5
rating by Lauren Coleman
"Do yourself a favor and call Heath Parker State Farm for a quote! You won’t be disappointed!"
We responded:
"Lauren, thank you for your wonderful review! I'm glad you had a positive experience with our office. If you need any further assistance, we're always here to help. - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of K Graham

K Graham

August 29, 2024

5  out of  5
rating by K Graham
"Kaylee was so nice and helpful when it came to figuring out a billing issue for me. These girls up here definitely know what they are doing!"
We responded:
"Hi, Kaylee and the team appreciate your kind words. We're glad she could assist you with your billing issue. Our team is dedicated to providing knowledgeable and helpful service. If you have any further questions or need assistance in the future, we're here to help! - Heath Parker - State Farm Insurance Agent, Mobile, AL"
Profile photo of Garrett Miller

Garrett Miller

August 26, 2024

5  out of  5
rating by Garrett Miller
"I cannot say enough about my experience working with Amanda. She is absolutely fantastic at what she does and creates what i strongly feel is an ideal experience for anyone needing assistance with their account."
Profile photo of carrington mackenziee

carrington mackenziee

August 14, 2024

5  out of  5
rating by carrington mackenziee
"My name is P. Tinsley I had to leave a review… My agents name is Melanie with State Farm on Springhill Ave., Mobile, AL. We have been with them for a long time! With the economy being what it is, we fell on hard times, better known as a life! and it was indeed a struggle, but when I tell you, they stayed in contact with us Every month checking in on us. This is what an insurance company should do …. Establish a relationship with your people and for that I say thank you! MEL YOU are simply the best!! Her name is Melanie, but I feel so close to them. I always call her MEL lol ."
We responded:
"Hey P. Tinsley, Thanks so much for sharing your experience! I'm really glad to hear that Melanie has been such a great support for you during tough times. Building strong relationships with our customers is what we strive for, and it's awesome to know that Melanie has made such a positive impact. We appreciate your loyalty and are always here to help with any future needs. - Heath Parker - State Farm Insurance Agent, Mobile, AL"